梅菲尔湖度假村
The hotel guest experience was enhanced with feature rich communication and staff responds faster to guests using 彩虹 Mobility.
- 国家:印度
- 工业:热情好客
- Solution: 云通信, 彩虹, 统一通信, 协作解决方案, 电子商务, 数字时代通信, 混合动力工作
伦敦酒店 & Resorts are synonymous with 5-star excellence in hospitality and being able to offer authentic hospitality, 周到服务, lavish accommodation and world class facilities in the most exquisite setting. The spellbinding 梅菲尔湖度假村, sujeet kumar, is located amid lush greenery and overlooks the gorgeous Jhangh Lake with sweeping panoramic views all around the property. 梅菲尔湖度假村 wanted to deploy a telecom infrastructure with distributed architecture.
Challenges
The 梅菲尔湖度假村 receives torrential rain nine months of the year, 吸引湿度, 科技的反对者. The resort spans a large area of land, requiring a lot of copper cabling for communications services. Mayfair wanted to minimize this outdated technology and install an industrial grade server to withstand harsh weather. The new system also needed to cater to the use of Hybrid extensions w在这里 some legacy technology would be supported alongside the new IP telephony network. Mayfair also wanted to add mobility based on 3G/4G as deploying DECT and Vo-WLAN was not practical.
Results
技术的好处
- Distributed architecture of Alcatel-Lucent OmniPCX® Enterprise delivers gateways for each zone, reducing need for copper cables
- "Providing connectivity for our staff over 3G/4G mobility was key to ensuring our level of customer service and satisfaction,”先生说。. Kanti Mishra Dy, General Manager, IT at the resort.
经济利益
- CAPEX improved by eliminating outdoor copper cables
- Executive Hospitality grade analog phones in rooms save costs and deliver luxury
- “New solution helped reduce carbon footprint in each room along with triple savings” – Manoj Gouda, 度假村首席财务官
用户体验优势
- Hotel guests experience luxury with feature rich communications from their bed-side
- “Admin users and hotel staff are able to respond faster to guests’ requests using 彩虹 Mobility.” - Prakash Mohapatra, Purchase Manager at resort
Documents
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梅菲尔湖度假村 case study
下载Luxury resort balances legacy telephony with advanced wireless mobility application to deliver first-class services, with substantial cost savings.
